"Hello, Supreme Pizza, Carmen speaking, how can I help you Dr. Applebaum?"
How do you know my name?
"Caller ID, my friend, would you like the usual, vegetarian with extra onions delivered to 23 High Side Lane?"
That would be great.
"Ok, Dr., it will be there in 20 minutes and we'll charge it to your credit card on file, OK?"
Sure, thank you, goodbye.